Congressional Country Club
  • 26-Mar-2019 to 25-May-2019 (EST)
  • Bethesda, MD, USA
  • Full Time

Have you been told you have an outgoing contagious personality?

Do you thrive when in a role the success and failure depend on you?

Are you always looking for new trends?

Do you enjoy collaborating and working with a team?

Are you fiercely competitive?

Congressional Country Club, located in Bethesda Maryland has hosted four Major Championships and is the site for 8 future Major Championship events including the 2022 Women's PGA Championship, 2025 Senior PGA Championship, 2031 PGA Championship, and the 2036 Ryder Cup.

The Club has 36 holes of championship golf; our Blue Course is ranked among the Top 100 in the U.S. The Blue and Gold course are ranked #1 and #4 in the state of Maryland respectfully. PGA Director of Athletics Jason Epstein was the PGA's 2015 National Merchandiser of the Year for Private Clubs. Congressional is an AGM Platinum Award Winner including "Best of the Best Top 10" Golf Shops in years 2017 and 2018.

Congressional Country Club is looking for Team Members that believe the impossible is possible. Driven to continuously make a positive impact on the organization and believe that as a team we accomplish more.

The Assistant Director of Retail selected for must have strong organizational skills and a passion for high-end private country club/resort experience. Congressional is open year-round and hosts in excess of 50,000 rounds annually.

  

What will be expected of you: 

  • Providing world class customer service through member/guest interface
  • Encouraging an environment of new ideas, growth and visual excellence
  • Utilize Jonas POS system to create skus, establish pricing, and receive merchandise
  • Ensures stockrooms are neat and organized
  • Manage the special-order process ensuring order accuracy, on time delivery and handling any returns.  Provide consistent, timely and effective communication with members throughout the special-order process.
  • Works with Director of Retail on "Open to Buy" and buying strategies.
  • Monitor and manage inventory levels by restocking and placing reorders as needed
  • Active involvement on the sales floor in the golf shop
  • Ensuring our retail displays are truly 'the best of the best' throughout the shop.
  • Conducting quarterly inventories, ensuring strict adherence to inventory policies and procedures.
  • Complete ownership of the entire process for returns and defective items
  • Support Director of Retail to deliver our retail strategy
  • Assists with planning and promoting of Golf Shop events including coordinating setup, execution, and follow-up with member orders/purchases and vendors
  • Responding appropriately and professionally to members, other departments, and vendors to overcome challenges, misunderstandings, and complaints
  • Developing a working knowledge of hard goods. Assisting the hard goods manager as needed.
  • Assisting at "the counter" throughout the day to maximize the member experience.
  • Sales forecasting; ability to determine proper stock mix and turnover ratios
  • Ambitious and excellent communication skills
  • Manage professional relationships with membership, team members, sales representatives
  • Ability to multitask and prioritize tasks on a daily basis
  • Manage high volume of inventory levels accordingly throughout the year
  • This position report directly to the Director of Retail

 How we determine your qualifications:

  • 1-2 years Merchandising/Retail experience preferred but not required
  • 1-2 years Private Club experience a plus
  • Passion for retail with focus on delivering high level of customer service
  • Loves working with and on a team
  • Strong organizational skills with attention to detail
  • Works well in a high pace, fast moving environment
  • Can-do attitude and willingness to work with others

Benefits:

  • This is a Full-Time Position
  • Complimentary meals and parking
  • Health, Dental and Vision Insurance (available for full and part-time Team Members)
  • FSA (Flexible Spending Account)
  • 401(k) with match
  • Employee discounts on Golf, Tennis and Fitness Apparel/Items

CCC is an EEO

Congressional Country Club
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